1 – Introduction

1.1 – The following terms (“terms”) apply to all Group Bookings with Holyspell Events (“we”, “our”, “us”).

1.2 – These terms incorporate the “Holyspell Terms of Service” as if those terms and conditions were set out in full in this document. Included in those terms and conditions is information on arrival/departure, reservation requirements, interest on overdue payments, limitations to our liability, responsibilities of all guests and other such matters. The Terms of Service are available on our website.

1.3 – “Group Booking(s)” means a single booking for all 3 rooms on the same floor / 6 rooms on 2 floors with total accommodation capacity of 20 guests, reserved together for the same booking period, whether payment for the booking is to be made in one payment or each booked guest intends to pay separately.

1.4 – “You/Your” means the person making the booking and the group they represent whether that is, without limitation, a tour operator or agency, a government agency, company, club, society or a group of individuals with no formal affiliation. If you are making the booking on behalf of an organisation, you warrant that you have the appropriate authority to accept these terms and bind the organisation. Where there is no formal affiliation, the person making the booking will be jointly and severally liable along with the actual guest for the booking. It is the duty of the person making the booking to ensure that these terms are brought to the attention of staying guests.

2 – Reservations

2.1 – A Group Booking can be arranged by contacting the Hotel on info@holyspell.in

2.2 – We will use the information that you give us to establish an appropriate price offer. Information we may consider relevant to establishing our price offer includes, without limitation, the timing and length of the intended stay, the addition of food and beverage and other services, the number and standard of rooms, and the number of guests. The price offered to each Group Booking is entirely at our discretion. Each Group Booking requires a separate approval process.

2.3 – You accept these terms and the price offer by confirming the booking with us and paying a non-refundable bond and deposit at our discretion, based on the no of room reservations. The booking is not secured until we receive the bond/deposit amount. The deposit is intended to be used as a down payment towards your final bill. However, we may also use the payment as a bond towards any unanticipated cost we incur associated with your booking that is to be charged on top of your bill.

2.4 – Any items not included in the price offer that are added during your stay, such as additional guests, meals, incidentals and tour bookings, will be charged at the rate applicable at the time of your stay and will be dependent upon availability and added at our discretion.

2.5 – We are not be obliged to change the price offer due to changes in prices advertised on our website or on the website of a third party.

2.6 – You cannot assign a Group Booking to another person or organization without our prior written consent.

3 – Finalization of Booking Requirements

3.1 – We must receive final notification of the required number and standard of rooms, number of guests, services, and the time and length of the booking in writing more than 30 days from your arrival date. It is your responsibility to ensure we receive your final notification and in the absence of any communication within the required timeframe, we will assume that there are no changes to your booking.

3.2 – If you make a Group Booking with less than 30 days’ notice you will be liable for the whole of the booking upon your first confirmation and payment of deposit.

3.3 – Changes to your booking can be requested, but may result in an amendment to our price offer to you, which is entirely at our discretion. If you do not wish to accept the revised offer you may cancel the booking as per clause 5 (cancellation).

3.4 – We require a list of the full names of all staying guests, along with their IDs and room configuration requirements in writing more than 15 days prior to your arrival date.

3.5 – If you have booked any meals for guests or a group meal, we require notice of the catering and dietary requirements for these services in writing more than 7 days prior to your arrival date.

4 – Cancellation

4.1 – If you cancel a Group Booking more than 30 days from your arrival date, you will lose your deposit but will not have to pay for the booking.

4.2 – If you cancel a Group Booking on or within 30 days of your arrival date, you will be charged in full for the entire booking, including accommodation, food and beverage and any other booked services. Any decision to waive or reduce any of those charges will be at our sole discretion.

4.3 – If you amend your Group Booking on or within 30 days of your arrival date with the effect that there is a partial cancellation or postponement, you will still be liable to pay the booking in full, including any cancelled portion. If a partial cancellation results in less than 3 rooms booked together, we may decide to charge the rooms at the advertised rate at the time of the stay.

5 – General

5.1 – It is your responsibility to ensure that all staying guests are fully informed of the details of the Room/Unit Type reserved and to ensure you are familiar with the different room characteristics and accurately describe the room that is to be booked.

5.2 – If a Group Booking is made for 6 or more rooms by a tour operator who has a driver or tour guide accompanying the group, the tour operator or driver will be entitled to stay free of charge in our outhouse room.

5.3 – It is possible that we may have to relocate you on your arrival, because mistakes can happen. If we are unable to provide the room/unit booked, we will seek to provide a similar standard of room but cannot give any assurance that we will be able to do so.

5.4 – If you have booked a meal as part of your Group Booking and arrive after the time of the dining reservation, we may not be able to accommodate your dining and you may still be charged.